Use Clickstream based personalization to enhance digital banking sales
Leverage InsureBuddy's intelligent recommendation engine to boost session income, lower churn, and bounce rates, and boost user conversion. Analyze aggregate customer clickstream data with machine learning to identify beha...Read more
How Insurers can unlock new business opportunities with Digital Wallets
Digital wallet integration with microinsurance service providers has contributed to the accessibility and convenience of insurance services for underbanked and underserved populations. Africa has one of the lowest insurance penetration rates in the...Read more
Navigating the Future of Insurance in the Metaverse
71% of global executives state that the Metaverse will have a positive impact on their organizations, with 42% believing it will be a breakthrough or transformational- Accenture, Meet me in Metaverse. Customers today aren’t simply looking for financial protection....Read more
Measure the performance of your Virtual assistants with AI-powered surveys
4.70 billion people use social media platforms globally, and most of these users frequently interact through chatbots and virtual assistants. The user interactions are dynamic in nature, with substantially diverse customer journeys and built-in...Read more
Automated agent handoff for insurance customer support
"Human Hand-off" enables the customer to speak directly with an agent to address complicated problems by having the discussion from the bot moved to the actual agent. It is crucial that the digital assistants understand when to transfer a discussion to an agent in order...Read more
Composite AI in Insurance
98% of insurance executives think cognitive computing will have a transformative impact on the insurance sector. However, early adopters of Artificial Intelligence in insurance recognized that individual AI use cases do not provide long-term value for the business and require a comprehensive AI approach...Read more
4 ways AI can transform the insurance industry
With declining mobile app downloads, leveraging AI as a part of their new digital strategy to provide channel agnostic digital engagement to customers is the way moving forward for insurance companies. Engage with your custome...Read more
Insurance WhatsApp Chatbots: The next big thing in Insurance
Introducing new technologies alone is not enough in a 'customer-first' industry like insurance. The need of the hour is a customer-focused, data-driven digital transformation approach that will enable insurers to...Read more
Essential checklist for AI remote onboarding and eKYC for insurance
Digital insurance onboarding process is critical to getting new customers up and running with their coverage in a jiffy. A recent report by Mckinsey indicates that more than 33% of insurance...Read more
Top 4 AI use cases for Digital Insurance
As per our survey on Linkedin conducted among a group of digitally savvy customers to assess the adoption rates of Insurance mobile apps, only less than 20% of the customers have at least one insurance app. The results clearly indicate that the mobile app revolution was not a success when...Read more
WhatsApp chatbot for Insurance
The Insurance Industry is witnessing the largest ever shift to digital channels across all the customer journeys. Declining mobile app downloads and limited in person interactions are driving....Read more