Artificial Intelligence transforming the digital experience in the insurance industry
With an impeccable combination of Composite AI, domain expertise and pre-built customer journeys, we at InsureBuddy help insurers deliver frictionless and personalised digital CX while achieving cost reduction and revenue uplift.
Kick Start your strategic journey towards AI-Powered Personalised insurance services.
Digital Sales
Boost prospect conversions & revenues with hyper personalised campaigns, persona based recommendations.
Digital Onboarding
AI based automated on-boarding for new and existing customers.Self-service eKYC with document upload to fast track the onboarding process.
Digital Engagement
Persona based recommendations and intelligent context specific customer engagement across all digital channels.
Digital CX
Enhance digital adoption with proactive Human + AI customer service across all channels at 60% lower cost to serve.
Your Innovation partner
Information, Transaction, Onboarding (eKYC), Authentication, Advise, Churn prevention, Customer Segmentation, Offers and more. InsureBuddy has pre-built solutions across segments :motor, medical , travel and property so that no matter what your customers need, we make sure you have the means to serve them.
Whatsapp Bot
WhatsApp Chatbots help make conversations personalised and real-time. It enables policyholders to communicate with their insurers on a conversational platform.
Digital Onboarding
It helps in frictionless onboarding of new customers with eKYC for insurance seamlessly in 3 minutes or less.
Chatbot
Multilingual omnichannel chatbots provide the flexibility to change the data collection form flow, validations and integration characteristics at warp speed. New account opening solution with AI powered NLP based chatbot.
Agent Assist
It provides a detailed agent assist dashboard for agent support. Maintain an audit trail of all the actions on the bot.
Digital Human
Coupled with a humanised front and multilingual domain-specific NLP, a digital human engages with customers using a multi-sensory approach- Lip synced Voice, emotions, expressions and inline text.
Personalised Campaigns Management /CMS
Manage leads, delight customers with micro targeted recommendations campaigns based on behaviour, persona & current conversation context.
Why InsureBuddy
InsureBuddy is a domain specific Artificial Intelligence platform for collective intelligence across silos of systems, products, departments and processes.
The combination of design thinking,applied Ai, user experience, insurance technology , customer experience & business expertise to foster continuous co-innovation.
Customer Journeys
Customer Attributes
Strong Ontology
Customer Countries
Languages Supported
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Comprehensive AI
Customer journeys embedded with NLP, Computer vision, Speech, Recommender System.
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Faster time to market
Deploy Artificial Intelligence solutions in weeks with Pre-built AI models, Domain NLP, Data pipeline, Language packs, Customer journeys, Channel integrations & Core banking adapters
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Future Proof
Extendable AI infrastructure to add new models, journeys, languages, intelligence et al
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Domain Expertise
Motor, medical, travel and property insurance.
Get in touch with us
See how InsureBuddy helps you personalize customer engagement & increase cross sell, upsell & conversion
